Q: How is Pet Stop® different from Invisible Fence® and other companies?

A: No other system can match the range of patented, customizable features and expert training offered by Pet Stop®. We provide extensive hands-on training, which, combined with the Pet Stop® highly customizable systems, produce a 99.6% successful containment rating - the highest in the industry. Competitor systems are notorious for blind spots and holes, but only the Pet Stop® Tri-scann™ Omni-directional Antenna offers a full 360° of protection for your pet, ensuring they remain safe in your yard and out of your trash. Founded in 1992, Pet Stop® is managed by a team of industry pioneers with the most experience and highest pet aptitude in the business. Only Pet Stop® combines our genuine love of pets with in-depth knowledge and commitment to technology to produce the finest, most reliable pet containment system in the world.

How is Pet Stop® different from the self-installed systems available?

A: Two critical differences really. The first is the initial training your pet receives from our dealer. Incorrect training makes for disappointing results. The second-and even more important reason-is that not all training is permanent. Over time your pets can become accustomed to their system, which can lead to a breakdown in their controlled boundaries. By combining a wide array of receiver settings with our tried and tested training techniques, Pet Stop® has a significant advantage over these other products and can manage behavioral concerns before they develop into bad habits.

Q: Are your products compatible with other systems?

Yes. Pet Stop® is compatible with most other pet containment systems available on the market today, including Invisible Fence®.

Q: Are the receivers programmable to fit my animal's weight, size, and temperament?

We study pets constantly. The Pet Stop® pet fence system contains over 5,000 settings tailored to accommodate every kind of pet and personality, so chances are our engineers and programmers have developed a setting designed almost exclusively for your beloved dog or cat.

Q: How old or big should my pet be in order to get a dog fence?

A: First of all, your pet should be well adjusted to the home environment before you start training. We recommend that your pet be at least eight weeks old, but there are no minimum or maximum size limitations.

Q: How long should it take to train my dog?

A: Most dogs are trained in about six days. Our Gentle Steps Training techniques drastically reduces the duration of training and are more humane than our competitors methods.

Q: Do I take part in the training process?

A: Absolutely. Your participation is a crucial part of the process. Initially we provide training with you and your pet. Training is FREE with the installation of you Pet Stop® pet fence system.

Q: My dog is stubborn does the system work on all breeds?

A: Sometimes we might encounter a pet with an especially thick coat of hair that requires trimming for the system to work properly, but we've never met a particular breed we couldn't train effectively.

Q: Can I use an underground dog fence for my aggressive dog?

A: No. We will not sell or install an electric dog fence for an aggressive dog, unless our product is going to support a pre-existing wooden or chain link fence. We don't recommend use of corrections with aggressive dogs. Instead, we suggest you call your vet for an alternative training recommendation.

Q: Does Pet Stop® work with cats?

A: Absolutely. We're proud to have one of the most effective systems on the market for cats as well as dogs. Sure, electronic fence systems were originally designed with dogs in mind, but our feline containment program is very successful, especially in establishing cat free zones within the home.

Q: How am I going to know when the batteries have to be replaced?

A: This will vary depending on how often your dog tests the boundary. In most cases the battery will last from 3 months to a year. However, the low battery indicator light will alert you when the batteries are low so you can change the batteries before they expire.

Q: Do you offer indoor systems?

A: Absolutely. Our indoor system is every bit as effective as our outdoor electronic fence system, but operates on a slightly different principle. The indoor unit is designed to customize areas of the home for your dog or cat to avoid, rather than keep contained within; however, the system can be used to limit a pet's habitat if need be.

Q: How do your warranty policies work?

A: When you buy into a Pet Stop® system, we're confident you're purchasing hands-down the best containment system on the market. This belief in the effectiveness of our products makes it possible for us to offer a lifetime warranty, as well as the following simple offer: if you can find a more advanced pet fence system than Pet Stop®, we'll buy it for you. PERIOD.

Q: What kind of warranties do you have on the equipment? What are they?

A: Pet Stop® has 1-year, 2-year, and Lifetime Warranties available. If you move, the warranties follow you as an owner, so you need to make sure you take your equipment with you.

Q: What's the difference between AM/FM and a DM signal?

A: Most systems use an AM or FM radio wave frequency and operate the same way regardless of the type of signal. Pet Stop® features FCC-approved Digital Modulation-or DM-technology. This higher, clearer method has been proven as the most effective way to guard against false activation and interference from other signals. It also allows for a wider array of multiple frequencies, which is an effective way to avoid interference if your neighbor has a similar system-or installs Pet Stop® after seeing how well we work for you and your pet!

Q: Are your receivers water-resistant?

A: Pet Stop® receivers are resistant to moisture, so it's okay to keep it on while bathing your dog, or if they get wet in other ways such as during a sudden rainfall or a swim in the lake.